Eddy Kay taught me how to sell
How To Sell
  •  How to Motivate Your Staff
  •  How to do an Employee Interview
  •  Hiring and Firing
  •  How to Reduce Stress
Retail Management Training

How many times has your crew taken a direct order as a suggestion?

As the Vice President of Sales and Marketing for a 40 store retail chain, Eddy Kay knows what it’s like having a sales crew with a mind of it’s own.

He knows what it’s like getting the managers to keep the stores clean, employees to come in on time, implement discipline, keep turn over down, assure their paychecks and get them to their kids’ soccer game on time.

He knows that losing an employee is not only inconvenient, but expensive. They are the lifeline of our business.

The Eddy Kay management course addresses all of these issues. It allows you to Take Charge of your company without antagonizing the troops. They will do what is needed. Not because they are told to, and not out of fear for losing their job. They will do it because it is their job.

Most employees have only a vague idea of what their job is. Most of the time management takes for granted the staff has: insight, manners, product knowledge, interest and a knack for the obvious.

In truth, the staff was never told what to do. And if they were told, management took for granted the staff heard it.

Download a free sample of this one hour audio course. It’s part of the Rush Hour University series. It’s fun and easy to learn.

 Management Products
management training cd
The One-hour CD
download management training mp3
Download the MP3
The Book
On-Site Training
Free Customer Service Training Book FREE BOOK Eddy Kay’s new
E-Book “Retail Amnesia." It’s everything you forgot about customer service.
FREE SUBSCRIPTION
Eddy Kay's
Tip O' The Day

Several times a month Eddy will send you a sales tip you can immediately use on the floor. They’re fun, effective, and FREE!
3750 Burning Tree Drive, Bloomfield Hills, MI 48302 (248) 392-0106      email:eddy@eddykay.com
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