Customer Service Training
Mangement Seminars
  •  It’s an attitude
  •  Your employees are not mind readers
  •  The incredible power of a smile
Customer Service

It's an Attitude Not a Department!

Many companies promote their number one salesperson as a reward for their performance.

They have just lost their best salesperson and obtained a totally inept manager. The manager fails, hates their job and quits. The company has just lost a great employee.

Whether you are in accounts payable or on the sales floor, there is a way to get your subordinate staff up to par.

This is a great seminar and will save you more employees than just the one in charge.

The course covers: Hiring, firing, performance reviews, handling stress, write-ups, consequences, motivating the the staff and more.

Another great afternoon with Eddy Kay.
   CURRENT SEMINARS

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Free Customer Service Training Book FREE BOOK Eddy Kay’s new
E-Book “Retail Amnesia." It’s everything you forgot about customer service.
FREE SUBSCRIPTION
Eddy Kay's
Tip O' The Day

Several times a month Eddy will send you a sales tip you can immediately use on the floor. They’re fun, effective, and FREE!
3750 Burning Tree Drive, Bloomfield Hills, MI 48302 (248) 392-0106     email: eddy@eddykay.com
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